The one thing that many clients do not really like, is when attorneys talk down to clients...that kind of means, the attorney will be acting like a know it all, and let's face it, some attorneys ARE know it alls, right? But do clients really enjoy that attitude? Hmmmm....well...........maybe not so much in reality? We aren't dealing with quantum physics or the IRS tax code in bankruptcy (unless you are dealing with that, then excuse me!) For the majority of cases, we are not representing rock stars or the actresses/actors of Hollywood. Trust me, those cases are in the National Enquirer.
And that is why sites like the Huffington Post are popular--they just spell out the laws in plain English so everyone pretty much can understand it? What's wrong with that? In reality, there is nothing wrong with it at all. Some of the best attorneys can simplify almost any of the statutory law so that nearly all clients will understand what they are working with? Sometimes having a teaching background is helpful because most teachers will have a good deal of patience and will work hard to ensure clients understand the issues. NOT understanding the issues is not a good position for the client. Clients are entitled to be able to know and understand issues, especially if they are directly going to be affected adversely.
One of the worst things that an attorney can do is to not make the issues understandable--the client should know what he/she may be facing, even if the news is not so great. We all know that family law issues can be not-so-great!!! Seriously--some of the most difficult cases are the custody cases that seem to be endless-- right? You really haven't lived until you have to tell your client that his or her kids are being taken from him or her. It is not only devastating, it's also very hard on the kids to say the least. Sometimes at the end of the day, you may just want to cry. Seriously.